Taino Divers, Puerto Rico

BEWARE- DIVE AT OWN RISK..not a safe operation

I have to start by saying I am appalled at the practices of this dive shop. Not only did they put our lives at risk but when i gave them a chance to make us happy as costumers they refused! It was my partners first ocean dive and they took us to the wall, the dive master never once asked our air levels during the dive, I had to get his attention twice to ask to move to our safety stop, my partner ended up back on the boat with less than 30 units of air. The dive master even lost a diver half way through and didn't realize it until the last 5 min of the dive as we were making our way to the surface. They gave us equipment that was faulty and even after pointing out the faultiness they failed to change it out which impacted the air consumption. Be clear that we are all certified but you CAN NOT rely on the dive master for any direction or to ensure the dive is safe- DIVE AT YOUR OWN RISK!!! I had to take our dive into my own hands and begin moving to the surface as it was clear the dive master did not care about the group. Beyond all the messed up safety stuff the dive masters are just in the water with you, they don't point anything out or watch out for your safety. when i confronted them about their practices they wrote to me "we have never had any loss of divers in 30 years in the bussines" glad to know they judge safety based on loss of LIFE!!!!! BEWARE!!!!!